Amy Tolbert, Ph.D., CSP, founded Energizing Cultural Change in Organizations (ECCO International) in 1989. She is the Principal of ECCO, specializing in creating inclusive cultures through leadership development, inclusive practices, and global business communication skills.
Dr. Tolbert has researched multicultural competencies needed for today’s global organization to address diversity and multicultural issues, cross-cultural training, and inclusive cultures. She has authored several books, and some were translated and distributed in Saudi Arabia and China.
She is a distinguished faculty member, Carlson Executive Education, Carlson School of Management, University of Minnesota.
She presents nationally and internationally with customized learning strategies and keynotes.
She has served several terms as national vice-chair for the Professional Expertise Group on Diversity with National Speakers Association (NSA). She served as president for NSA-MN, lead learning strategist for ILSEP (Institute for Lawful, Safe, and Effective Policing), and serves on the HR connection Advisory Board.
She earned her Certified Speaking Professional (CSP) designation with NSA. The CSP is the speaking profession’s international measure of experience and skill. Fewer than 10 percent of the speakers who belong to the International Federation for Professional Speakers hold this professional designation.
She has served several terms as national vice-chair for the Professional Expertise Group on Diversity with National Speakers Association (NSA). She served as president for NSA-MN, lead learning strategist for ILSEP (Institute for Lawful, Safe, and Effective Policing), and serves on the HRconnection Advisory Board.
She has contributed a chapter in the book, “Developing Talent for Organizational Results: Training Tools from the Best in the Field,” published by Pfeiffer.
She authored a video training program (Open Mind, Open World: Improving Intercultural Interactions), which includes leader guides and video clips so you can customize your own series of global education workshops.
She authored several validated diversity and inclusion assessments.
She provides international consultations and training in developing multicultural competency, increasing organizational influence, managing a diverse workforce, and enhancing motivation and leadership skills. Her diverse client list includes Microsoft, Digi-Key, Comcast, USBank, Verizon, Medtronic, AT&T, 3M, Best Buy, Mayo Clinic, Children’s Hospitals and Clinics of MN, Polaris, United Way, Ford Motor Company, Gucci, Becton-Dickinson, and King Faisal Specialist Hospital and Research Centre in Riyadh, Saudi Arabia.