Amy brought an enthusiasm to the day that was appreciated by all attending. She is a delight to work with and was very thorough in her preparation and delivery of the material to make our training day very beneficial and rewarding – with great “hands-on” exercises!
Jon D. Tuft
Facilitator of Organizational Development, St. Cloud Hospital – CentraCare Health System
The St. Cloud Hospital Organization Development Department wanted to further develop leaders skills in managing diversity.
Produce an event that would educate and train hospital leaders on a cutting-edge topic.
- ECCO worked closely with the design team to craft a highly customized leadership event.
- There was a pre-survey distributed electronically to determine the direction and content.
- E-challenges formed the basis of a highly interactive day while working through real world issues such as style differences, generation gaps, and how to manage conflict in challenging situations.
- Data collected during the session provided a 6-month follow up strategy, which helped the leadership to honor diversity on a daily basis.