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Useful Content to Help Your Organization

Positive Thinking Part 3: What Got You Here?

In this third of five presentations on positive thinking, you’ll learn a powerful tool to affect your personal mindset: Reflection. What did you do that got you here? What do you want to repeat? What did you learn along the way that you could maybe share with others?...

Random Acts of Excellence: Client Customer Service

Random acts of excellence go a long way. Keeping your client happy doesn't have to mean going the extra mile. An extra block will do. Client Case Study: The Content Review Meeting Forty-five minutes each way for a client check-in meeting, held in-person to briefly...

Workplace Diversity: Law or Simply the Right Thing to Do?

Some workplace diversity initiatives are required by law, not driven by personal feelings. We can consider how neuroscience affects personal perception, how unconscious bias affects workplace culture, and - yes - how the law affects our strategies and behaviors. But...

Positive Thinking Part 2: I Am…

In this second of five presentations on positive thinking, you’ll learn a powerful tool to affect your personal mindset: Affirmations. Affirmations change - well - everything. Start your day with the statement "I AM..." and finish it with whatever you HOPE to feel...

Embracing Cultural Identity: Avoiding Ethnocentrism

Picture this: You and your best friend, both US born and raised, are off on a trip. You choose to travel to Tokyo, for a completely different experience. After the saving and hours of traveling, you arrive and head out for your first meal. You are so excited to try...

Generational Differences Part 5: What Do Millennials Want?

Communicating effectively is a challenge in any organization. Our communication styles vary from person to person because they're based on our preferences, needs, and expectations of ourselves and others. Communication is a challenge because some styles are compatible...

Generational Differences Part 1: Balancing the Scale

Communicating effectively is a challenge in any organization. Our communication styles vary from person to person because they're based on our preferences, needs, and expectations of ourselves and others. Communication is a challenge because some styles are compatible...

Champion Women Leaders

Is the number of women leaders trending downward? At first glance, yes – but they never did hold a large percentage of leadership roles. This isn’t about a pay gap. This is about a gender gap.

Is My Bias Showing? What Bias?

Knowing we are all biased may be a hard pill to swallow. Unconscious bias is a key component of diversity and inclusion; it impacts our workplace relationships every day. It is not a question of if we are biased, but knowing which bias is at play is the first step to...

Diversity and Inclusion in Business

ECCO International recently attended a panel discussion hosted by the Minneapolis St. Paul Business Journal Forum.  The speakers came from the private and public sectors and consisted of three men and three women, three of whom were people of color. A few common...