Leadership Development and Diversity Training Speaker
Occasionally a company or organization needs a speaker to add to an existing program, or requires less than a customized leadership development or diversity training program. For those who are looking for a speaker to supplement current efforts, ECCO International offers the following headlines or story ideas.
Why You Should Learn to Speak Global When You Work Local
If a large portion of your customer base is in France, chances are you have learned as much as you can about the French culture, customs, and language.
Why? Because the effort you make to learn about the country and its people builds strong, productive relationships that will eventually translate into profits. Well, guess what? That same strategy works just as well in your own office and community.
Businesses that understand the nuances of marketing to an ever-evolving customer base will benefit with new opportunities to expand market reach and attract new business.
And, businesses that understand the nuances of individuals in an increasingly diverse employee pool will benefit with creative, productive work teams that directly impact the bottom line.
How Are You Spending Your Human Capital?
What does it cost you to hire a new employee? How much do you spend to train that person to do the job he or she has been hired to do? Whatever those figures are, it’s money well spent, unless that person decides to LEAVE.
Employee turnover is costing businesses billions of dollars every year. And, one of the top reasons employees leave is because they didn’t feel valued. Not money. Not benefits. And certainly, not logistics. It’s personal. And, the more diverse our workforce continues to become, the more this “diversity stuff” is going to play a role that directly affects the bottom line.
Focus on Productivity: How to Get the Best from the 21st Century Employee
The snapshot of today’s workforce reveals diverse work teams that predictions say will become even more diverse as the demographics change.
In studies conducted as far back as 1977, research found that diverse work teams are more productive in the long term, are more innovative and creative, and are better at problem-solving and decision-making.
However, initially there will be greater conflict, more attrition, and less cohesion. We need to be prepared for the initial bumps in the road knowing that, in the long term, the outcomes of diverse work groups are significantly better.
Think your current workplace isn’t diverse? Wait a year. Or a week. Or a day. The people you work with in the future could be vastly different from the people you’ve worked with in the past or are working with today. We all need to adapt to get the most from all the people around us.
Diversity Training: Why You Need It and How to Make It Stick
Why is navigating through a diverse world so important? The short answer is: because the world is changing, including your little corner of it. With fast-paced changes facing each of us, the corporate sector, and the world, diversity and globalization issues are even more crucial to the success and survival of individuals, families, and businesses.
Shifting expectations, differences impacting our day-to-day lives, and our shrinking world, all provide daunting challenges to the individual and families. Changing demographics, global competition, worker productivity, market niche focus, and employee recruitment and retention, all provide daunting challenges to organizations.
The good news is that these challenges also provide unique opportunities to the proactive, strategic-minded, diversity-aware individual and organization. These personal and professional advantages can – and should – be yours.
What Are the Five Concepts for Honoring Diversity?
1. Stop Walking On Eggshells: Define and use positive confrontation. Relationships are built, and you can influence how they are developed and shaped. Yet, there is often a lot of energy-draining, stutter-stepping going on that hinders relationship development with those of different cultures or abilities. You can stop walking on eggshells by taking risks, appropriately confronting difficult situations, and managing conflict. Once you do, you will benefit from strong, healthy relationships that can help you reach both personal and professional goals.
2. I’m Okay, But “They” Need Help: Why should I change? There are rewards for implementing personal change. However, change is unlikely without identifying those benefits and making a conscious choice to implement the changes needed to acquire them. You’ll learn about and use the head, heart, and hand model to help make you more aware of the things you say and do. This model emphasizes that, in every situation, you choose your response. By recognizing your ability to change outcomes by making different response choices, you can begin to experience the benefits of those changes.
3. Help Others Matter: Unleash the power of diversity. You are either included or excluded by others, which causes you to feel and behave in certain ways. You also include or exclude others. Individuals who feel they are being excluded often respond with less motivation and productivity. You have the power to change that response by choosing words and actions that make them feel they matter.
4. Broaden Your World View: See things as they are, not as you are. All of us have biases, prejudices, and stereotypical ideas of others; we are all ethnocentric. It’s part of being human. However, not admitting to these negative social forces damages your relationships with others, the bottom line, and your potential to advance along your career path.
5. Which Way Out of the Desert: Progress is made with just one step. Take one tiny step forward. Take another. How about one more? Before long you’ll discover you’re a long way from where you started. When it comes to making changes the important thing is to just start. Risk-taking and moving into discomfort will move you away from a limiting view of the world and toward a broader, more enriching one. The goal is to overcome unconscious acts of exclusion and build more effective relationships.
Stereotypes that Make Sense and What to Do About Them
It’s tough to get rid of stereotypes and, many times, they’re actually based on some shred of truth or at least a tidbit from history. They’re fertile fodder for many comedians, so what’s the harm? I guess that depends on what side of the stereotype you’re standing on.
Try this one on for size: “Business executives are all crooks. They don’t care about us.” You might say, “My employees know that’s not true.” Do they? Ever heard of ENRON?
While the dust has finally settled on that fiasco, it’s important to remember that ENRON’s employees loved working for the company and its executives. Every former employee interviewed stated that right up front. So, there’s a new stereotype in town and you can bet your employees are paying attention.
The point is that stereotyping can be harmful, and allowing it to thrive in the workplace will cost you. It stifles individual creativity, hinders productivity, and is a catalyst for employee turnover.
You have to power to turn that around by promoting diversity awareness, and creating an environment that celebrates people’s differences, recognizes the value of those differences, and gets everyone working together to achieve their personal goals – and your company goals.
ECCO International | Experienced – Energized – Effective
We would be happy to provide you with a free initial consultation or proposal. If you need a leadership development or diversity training speaker, please either call us at (651) 636-0838 or contact us via email. We look forward to working with you.